Smart meters enable the exchange of data between supplier and consumer. They inform utility strategies to balance demand, and allow consumers to manage their choices around energy. The result: more efficient use of available energy.
To leverage smart meter data, utilities must invest in infrastructure to communicate and interact with customers. In the deployment of consumer-facing and other smart consumption technologies, utilities have to be conscious of critical standards for data privacy, cybersecurity, grid-cyberthreats
and technology integration.