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Privacy policy

Protecting the security and privacy of your personal data is important to us. Therefore, OMNETRIC Group processes personal data in compliance with applicable laws on data protection and data security.

1. Processing of personal data related to your use of our websites, applications and online platforms

Categories of personal data processed, purpose of the processing and legal basis 

When visiting the OMNETRIC Group website, (each an “OMNETRIC Group Online Offering”), OMNETRIC Group may process the following personal data about you:

  • Personal data that you actively and voluntarily provide via the OMNETRIC Group Online Offering (e.g., when registering, contacting us with your inquiries or participating in surveys, etc.), including name, e-mail address, telephone number, information submitted as part of a support request, comments or forum posts, etc.; and
  • Information that is automatically sent to us by your web browser or device, such as your IP-address, device type, browser type, referring site, sites accessed during your visit, the date and time of each visitor request.

We process your personal data for the following purposes: 

  • To provide the OMNETRIC Group Online Offering’s services and functions and to administer your use of the OMNETRIC Group Online Offering;
  • To verify your identity (if you registered for an OMNETRIC Group Online Offering);
  • To answer and fulfill your specific requests; and
  • As reasonably necessary to enforce the applicable terms of use, to establish or preserve a legal claim or defense, to prevent fraud or other illegal activities, including attacks on OMNETRIC Group information technology systems.

The legal basis for OMNETRIC Group processing data about you is that such processing is necessary for the purposes of:

  • OMNETRIC Group exercising its rights and performing its obligations in connection with any contract we make with you (Article 6 (1) (b) General Data Protection Regulation); 
  • Compliance with OMNETRIC Group’ legal obligations (Article 6 (1) (c) General Data Protection Regulation); and/or
  • Legitimate interests pursued by OMNETRIC Group (Article 6 (1) (f) General Data Protection Regulation). Generally the legitimate interest pursued by OMNETRIC Group in relation to our use of your personal data is the efficient performance or management of your use of the OMNETRIC Group Online Offerings.

In some cases, we may ask if you consent to the relevant use of your personal data. In such cases, the legal basis for OMNETRIC Group processing that data about you may (in addition or instead) be that you have consented (Article 6 (1) (a) General Data Protection Regulation).

Cookies

By using our website you agree that we can place cookies and other similar technologies on your device as explained below. If you want to remove existing cookies from your device you can do this using your browser options. If you want to block future cookies being placed on your device you can change your browser settings to do this.

Please bear in mind that deleting and blocking cookies will have an impact on your user experience as parts of the website may no longer work. Unless you have adjusted your browser settings to block cookies, our system will issue cookies as soon as you visit our website, even if you have previously deleted our cookies.

Links to other websites

This Privacy Notice applies only to OMNETRIC Group Online Offerings and not to other websites or applications operated by third parties. We may provide links to other websites and applications which we believe may be of interest to you. OMNETRIC Group is not responsible for the privacy practices of such other websites or applications.

2. Processing of personal data related to your business relationship with OMNETRIC Group

Categories of personal data processed, purpose of the processing and legal basis

In the context of the business relationship with OMNETRIC Group, OMNETRIC Group may process the following categories of personal data of current and future contact persons at our customers, suppliers, vendors and partners (each a “Business Partner”): 

  • Contact information, such as full name, work address, work telephone number, work mobile phone number, work fax number and work email address; 
  • Payment data, such as data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers and other related billing information; 
  • Further information necessarily processed in a project or contractual relationship with OMNETRIC Group or voluntarily provided by the Business Partner, such as personal data relating to orders placed, payments made, requests, and project milestones; 
  • Personal data collected from publicly available resources, integrity data bases and credit agencies; and
  • If legally required for Business Partner compliance screenings: date of birth, ID numbers, identity cards and information about relevant and significant litigation or other legal proceedings against Business Partners.

OMNETRIC Group may process the personal data for the following purposes: 

  • Communicating with Business Partners about products, services and projects of OMNETRIC Group or Business Partners, e.g. by responding to inquiries or requests or providing you with technical information about purchased products;
  • Planning, performing and managing the (contractual) relationship with Business Partners; e.g. by performing transactions and orders of products or services, processing payments, performing accounting, auditing, billing and collection activities, arranging shipments and deliveries, facilitating repairs and providing support services;
  • Administrating and performing customer surveys, marketing campaigns, market analysis, sweepstakes, contests, or other promotional activities or events;
  • Maintaining and protecting the security of our products, services and websites, preventing and detecting security threats, fraud or other criminal or malicious activities; 
  • Ensuring compliance with legal obligations (such as record keeping obligations), export control and customs, Business Partner compliance screening obligations (to prevent white-collar or money laundering crimes), and OMNETRIC Group policies or industry standards; and
  • Solving disputes, enforce our contractual agreements and to establish, exercise or defend legal claims.

The legal basis for OMNETRIC Group processing data about you is that such processing is necessary for the purposes of:

  • OMNETRIC Group exercising its rights and performing its obligations in connection with any contract we make with you (Article 6 (1) (b) General Data Protection Regulation),
  • Compliance with OMNETRIC Group’s legal obligations (Article 6 (1) (c) General Data Protection Regulation), and/or
  • Legitimate interests pursued by OMNETRIC Group (Article 6 (1) (f) General Data Protection Regulation).  

Generally the legitimate interest pursued by OMNETRIC Group in relation to our use of your personal data is the efficient performance or management of our business relationship with you.

In some cases, we may ask if you consent to the relevant use of your personal data. In such cases, the legal basis for OMNETRIC Group processing that data about you may (in addition or instead) be that you have consented (Article 6 (1) (a) General Data Protection Regulation).

3. Transfer and disclosure of personal data

OMNETRIC Group may transfer your personal data to:

  • other OMNETRIC Group companies in connection with your use of the OMNETRIC Group Online Offerings or our business relationship with you;
  • third parties which provide IT services to OMNETRIC Group and which process such data only for the purpose of such services (e.g., hosting or IT maintenance and support services); and
  • courts, arbitration bodies, law enforcement authorities, regulators or attorneys if necessary to comply with the law or for the establishment, exercise or defense of rights or legal claims. 

Sometimes the recipients to whom OMNETRIC Group transfers your personal data are located in countries in which applicable laws do not offer the same level of data protection as the laws of your home country. In such cases, OMNETRIC Group takes measures to implement appropriate and suitable safeguards for the protection of your personal data.

Personal data published by you on OMNETRIC Group Online Offerings (such as chat rooms or forums) may be globally accessible to other registered users of the respective OMNETRIC Group Online Offering.  

4. Retention Periods

Unless indicated otherwise at the time of the collection of your personal data (e.g. within a form completed by you), we erase your personal data if the retention of that personal data is no longer necessary (i) for the purposes for which they were collected or otherwise processed, or (ii) to comply with legal obligations (such as retention obligations under tax or commercial laws). 

5. Withdraw consent

In case you declared your consent for the processing of certain personal data by OMNETRIC Group, you have the right to withdraw the consent at any time with future effect, i.e. the withdrawal of the consent does not affect the lawfulness of processing based on the consent before its withdrawal. If the consent is withdrawn, OMNETRIC Group may only further process the personal data where there is another legal ground for the processing. 

6. Your rights

Under applicable data protection law you may have the right to:

  • Obtain from OMNETRIC Group confirmation as to whether or not personal data concerning you are being processed, and where that is the case, access to the personal data;
  • Obtain from OMNETRIC Group the rectification of inaccurate personal data concerning you;
  • Obtain from OMNETRIC Group the erasure of your personal data; 
  • Obtain from OMNETRIC Group restriction of processing regarding your personal data; 
  • Data portability concerning personal data, which you actively provided; and
  • Object, on grounds relating to your particular situation, to processing of personal data concerning you.