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Closer to the customer with smart grid technology

OMNETRIC enabled its client, a public utility distributing electric and natural gas services throughout the US, to enhance operations and improve customer service
 

Closer to the customer with smart grid technology

OMNETRIC enabled its client, a public utility distributing electric and natural gas services throughout the US, to enhance operations and improve customer service
 

The challenge

The client's core meter-to-cash technology needed to be updated through the implementation of Smart meter and Smart Grid technology.

This enables the client to enhance operations and improve its customer service.
 

Our approach

The Siemens EnergyIP Meter Data Management solution has been leveraged within the client's company and AMI meters have been implemented.

Using standard product APIs, EnergyIP has integration points to our client's Customer Information System, Outage Management System, workforce management system, LodeStar, and data collection systems.

The solution encompasses a wide range of meter data management business processes including Meter-to-Cash, Remote Connections and Disconnections, On-Demand Reads, Event Processing, Data Export for Load Studies,  Field Activities Management,  and Outage Management Support.

The result

The customer is now in possession of the EnergyIP platform, which is viewed as a key platform to support various Smart Meter Programs.

The EnergyIP Meter Data Management enables our client to offer serveral different billing rates to their own customers, which include Time-of-Use, Peak Demand, Power Factor, Coincidental Peak Demand, Net Metering.

 

The client

Public utility
The client is a public utility, distributing electric and natural gas services throughout the US.

 
 

 

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